Privacy policy
Privacy Policy
This Privacy Policy explains how Chufed ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit or make a purchase from chufed.com (the "Site").
1. Information We Collect
Information you provide to us: When you place an order, we collect your name, billing and delivery address, email address, and telephone number. When you contact us or subscribe to our emails, we collect your name, email address, and the contents of your message.
Note on Payment Information: We do not receive or store your full payment card number. All card details are entered directly into our third-party, PCI-compliant payment providers.
Information collected automatically: When you browse this website, we and our service providers automatically collect device and browsing data. This includes your IP address, browser type and version, operating system, the pages you view, how long you spend on them, what you click, and the website or advertisement that referred you.
2. How We Protect Your Data (Data Security)
Protecting your personal information is our priority. Our store is hosted on Shopify, which provides a secure e-commerce platform. We use Secure Socket Layer (SSL) encryption technology to protect your personal data during transmission over the internet. While no method of transmission is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards to ensure your data is safeguarded against unauthorized access or disclosure.
3. How We Use Your Information
We use your information to:
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Fulfill and deliver your order, and provide customer support.
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Screen orders for potential risk or fraud.
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Understand how visitors interact with our Site (analytics) to improve our user experience.
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Measure the effectiveness of our advertising campaigns.
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Send you marketing communications (only if you have opted in), which you can unsubscribe from at any time.
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Comply with legal requirements, including tax and accounting records.
4. Cookies and Marketing Platforms
We collect automated information through cookies and similar technologies. We use the following categories:
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Strictly Necessary: Set by Shopify to run the cart, manage checkout, and keep the site secure. These cannot be switched off without breaking site functionality.
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Analytics: Shopify Analytics and Google Analytics tell us how many people visit and how they navigate the site in aggregate.
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Advertising & Measurement: Google Ads and Google Merchant Center. These allow us to measure the success of our ads and show relevant ads to people who have visited the site. Google may set its own cookies and combine this with data it holds under its own privacy policy.
Your Choices: You can refuse or delete cookies through your browser settings. You can opt out of Google's advertising cookies specifically by visiting google.com/settings/ads.
5. Who We Share It With
We share your information only with the service providers necessary to operate our business:
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Shopify (hosting and checkout)
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Our payment processors (for secure transactions)
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UPS (for order delivery)
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Google (for analytics and advertising measurement)
We do not sell your personal information for money. However, some state privacy laws define "selling" or "sharing" broadly enough that using advertising cookies may fall under these definitions. If you wish to opt out of this specific type of data sharing, please use the cookie opt-out instructions above or email us directly.
We may also disclose your information if we are legally required to do so, such as in response to a lawful request from a public authority.
6. Data Retention
We keep order records for seven years to meet US tax and accounting requirements. Marketing contacts are retained until you unsubscribe. Analytics data is retained based on our providers' standard schedules (typically 14 to 26 months).
7. Your Privacy Rights
Depending on where you live (including California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and Montana), you have specific rights regarding your personal information. We extend these rights to all our customers, regardless of location:
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Access: Request a copy of the personal information we hold about you.
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Correction: Request that we correct inaccurate information.
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Deletion: Request that we delete your information.
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Opt-Out: Opt out of targeted advertising.
We will not discriminate against you for exercising these rights. To exercise them, please email support@chufed.com. We will respond within 45 days. If you are unhappy with our response, you have the right to complain to your state Attorney General's office.
8. Children's Privacy
Our website is not directed at children, and we do not knowingly collect personal information from anyone under the age of 13. If you believe a child has provided us with personal information, please contact us so we can delete it immediately.
9. Changes to This Policy
We may update this policy as our shop evolves or to comply with changing regulations. The version on this page is always the active, current policy.
10. Contact Details
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Company: Chufed
Address: 1470 West Street, Wilson, Wyoming 83014, United States
Email: support@chufed.com
Telephone: (945) 427-6887
Contact Form: contact us